Lead Information

I was able to speak to Amy who works the front desk and she confirmed the Dr. read my follow up email from Tuesday and she said she did take a glance as well. I asked her to tell Dr. Gabrielle to give me a call when he is done for the day.

Text to Dr. Gabrielle

I called Dr. Gabriel, VM

This is my email to both Dr.s after my Demo I had with them this past Monday: Hello Dr. Paul and and Dr. Gabriel, Thank you again for spending time with us during yesterday’s demo. We appreciate your transparency about the day-to-day pressures on your front desk and your commitment to keeping patient care front and center. How the AI Receptionist Solves the Pain Points We Discussed Seamless overflow & after-hours support — the moment your line is busy or the office is closed, our AI receptionist picks up, books or reschedules on the spot, and posts every detail straight into your PMS. It follows your exact rules (e.g., only putting true emergencies into designated “open” slots), so you capture every potential patient, keep staff focused, and protect revenue—while staying sales-ready for current or future marketing campaigns and fielding insurance questions with ease. No more morning voicemail marathons — calls are handled in real time, so your team starts each day on treatment, not callbacks. Built-in staffing insurance — whether it’s a holiday, a sick day, or a sudden rush, there’s always a “virtual teammate” answering, so you never have to shuffle roles or shorten chair-time. Patient-first experience — instant, friendly responses (24 / 7) improve satisfaction, reduce no-shows, and reinforce the personal touch your practice is known for. Talking Points for Your Team Dr. Cornwall, you asked for guidance on rolling this out internally so the team feels supported—not replaced. Practices often use wording like: “Backup, not a replacement.” “When phones are calm, nothing changes; when they spike, the AI catches overflow so no one has to juggle ringing lines and patients.” “Protects breaks and focus.” “You’ll be able to take full lunches, finish treatment plans, and head home on time—knowing calls are still covered.” “Keeps patient care first.” “Fewer interruptions mean better chair-side attention and a calmer front desk.” “Your expertise still matters.” “The AI handles repetitive basics; anything clinical or complex still routes to you.” “Always-on safety net.” “Vacations, sick days, or unexpected rushes won’t leave us scrambling.” Feel free to adapt these points to your practice’s tone. Suggested Next Steps Internal announcement — email or quick huddle using the talking points above. Onboarding survey & call-flow worksheet — we’ll send these today so we can clone your greeting, FAQs, scheduling rules, and emergency-slot logic. Questions / clarifications — let us know if you’d like deeper detail on workflows, reporting, or support. We’re here to help. We’re excited to help Dr. Paul Dental capture every call, lighten the team’s workload, and keep the focus where it belongs on great patient care. Looking forward to your thoughts. Warm regards, Rick Steel Business Development | DynaQuest.AI 📞 954.625.4175 ✉️ rsteel@dqtsi.com 🌐 www.dynaquest.ai