Lead Information

Dental Lead Details

Lead List Dashboard
Data Source: csv+redis
DB ID: DQ017A62 Lead ID: 9ad469b4-34de-4ec8-8441-02eaf185f66c

Benjamin Falk

Dentist

Florence Dental Care

Lead Type: Dentist

Segment: Leader

4.8 stars from 43+ reviews

SMS
SMS
SMS

Call Timing Analysis

🕐 Current time: Thursday, July 17, 2025 05:55 PM EDT

Available numbers: 18642001999 ? , 14135307515 ? , (413) 586-0320 ?

CRM Data

Last updated: 2025-06-26 08:03:48
Lead Owner: Carl
Audio Analysis & AI Tools

Upload a new audio file for analysis

This context will be included in the AI prompt but not saved to the database.

Pain & Opportunity Analysis

1
Primary Pain
2
Additional Pain

Ctrl/Cmd for multiple

Contact Log

Add Contact Entry

Contact History

Carl | 2025-06-25T22:03:48.412619+00:00
Call Voicemail
Carl | 2025-06-25T22:03:48.188300+00:00
Call Voicemail
Carl | 2025-06-25T22:03:48.016521+00:00
Call Voicemail
Carl | 2025-06-17T22:15:17.627274+00:00
Call Voicemail
Carl | 2025-06-17T22:15:14.660231+00:00
Call Voicemail
Recap Carl from Dino reached out to Dr. Rogers to discuss a service that helps dental practices turn answered calls into booked appointments and manage last-minute cancellations. Carl offered a free 10-minute personalized demo to Dr. Rogers to showcase the service's benefits. Tasks Dr. Rogers needs to call Carl back at 754-802-3017 to schedule the demo.
Carl | 2025-06-10T23:14:56.563011+00:00
Call Voicemail
Recap Call with Carl from DynaQuest, who explained how their AI solutions can reduce no-shows, automate patient intake, and boost revenue without adding stress to the team. gave num 754--802-3017 Tasks
Carl | 2025-06-02T20:36:09.795124+00:00
Call Sent message
Hi Dr. Falk, this is Carl calling from DynaQuest. I saw that Florence Dental offers evening and weekend hours, which tells me you’re doing everything you can to be accessible for patients—which is rare and appreciated. A quick reason for my call: a lot of practices with schedules as full as yours mention that by the time Monday hits, the team’s often buried under weekend voicemails or playing phone tag while trying to run a busy day. I'm curious—how does your team usually manage those after-hours calls? Does it ever feel like the phone is pulling focus from patient care during the day? Happy to share what we’re seeing others do, but mostly just wanted to better understand if that’s even something you’re dealing with.
Mike Manning | 2025-05-22T21:55:37.834419+00:00
Text/SMS Sent message
Hey Dr. Falk, Mike Manning here. Noticed Florence Dental has evening and weekend hours—are you finding your team spends a lot of Monday catching up on voicemails from patients who called after hours?

Contact Information

41 Main Street

Florence, Massachusetts 1062

Timezone: EDT

Social Profiles

Company Information

Industry

Office of Dentists

Revenue

1M-10M

Employees

01-Oct

Specialization

Primary Type

Dentist

Specialized Services

Dentist Teeth whitening service

Market Segment

Leader

Opening Hours

Google Places Data
Monday 8 AM–6 PM
Tuesday 8 AM–6 PM
Wednesday 8 AM–5 PM
Thursday 8 AM–5 PM
Friday 8 AM–5 PM
Saturday Closed
Sunday Closed
{"Thursday": "8 AM–5 PM", "Friday": "8 AM–5 PM", "Saturday": "Closed", "Sunday": "Closed", "Monday": "8 AM–6 PM", "Tuesday": "8 AM–6 PM", "Wednesday": "8 AM–5 PM"}
Hours display improved - no JSON parsing required

Competitor Information

Name Rating Reviews Revised Name
Florence Dental Care: Benjamin Falk, DDS 4.5 2 Florence Dental Care
Dr. Patrick J. Lang, DDS 5.0 1 Dr. Patrick J. Lang, DDS
Dr. Mark W. Stevens, DDS Dr. Mark W. Stevens, DDS

Email Campaign Status

Last Contact

2025-06-12T22:24:38.223Z

Interest Level

Unknown (None)

Email Opens

3 Last: 2025-06-13T02:58:19.098Z

Email Replies

0

Email Clicks

0

Campaign Status:

3

Notification History

Time Event Type Details
2025-06-13 13:00:06 ZE10
email_open_count
{'email_open_count': (2, 3)}
2025-06-13 08:28:10 ZE10
status
{'status': (1, 3)}
2025-06-11 19:36:58 ZE10
email_open_count
{'email_open_count': (1, 2)}