Gerard Cuomo

Data Source: redis+csv

This data combines Redis cache and local CSV data.

DB ID: DQ20774A Lead ID: fe28cfd4-ac44-46de-b297-215a378b795b

General Dentist

Dr. Gerard Cuomo

Lead Type: Dentist

Segment: Follower

4.9 stars from 66+ reviews

Call: 15613916290

SMS

Email: dr@gcuomodds.com View on Google Maps

Call Timing Analysis

🕐 Current time: Saturday, May 31, 2025 03:51 AM EDT

Available numbers: 15613916290 ?

View Demo

AI-powered demo (using local systemprompt)

CRM Data

Last updated: 2025-05-29 09:14:58

Lead Owner: Carl

Call Analysis: Not available

Status

Follow Up Date & Time

Next Steps

Comments 1

5-15: Dr. opened the email 2 hours after they closed. Voicemail: Our office is currently closed:  Our regular business hours M-Th, 8am- 5pm
Dental Emergency: 561.542.1135

Email sent: Customized based on his voicemail.

Hi Dr. Cuomo,

I noticed you had a chance to open our email today around 5 PM —thank you for taking a moment after a long day. I also took a moment to call your office line and your emergency number afterward, just to understand the full patient experience.

Here’s what I heard:
"Our office is currently closed. Our regular business hours are Monday through Thursday, 8 AM to 5 PM. For a dental emergency, please call 561-542-1135."

I tried the emergency line twice—no answer.
I understand how busy things get, and that no one can be everywhere at once. But from a patient’s perspective—especially someone in pain or looking for help—that experience can feel confusing, even unsettling.

No acknowledgment. No ability to leave a message. No follow-up.
That’s not the kind of care most dentists intend to offer—but it’s what some patients are receiving.
This is exactly where DynaQuest.AI comes in. Our 24/7 AI receptionist ensures:
Every call is answered—day or night
Patients are acknowledged, reassured, and offered real scheduling options
Cancelations are automatically filled
You never miss a new patient because they called 15 minutes after closing

All while fully integrating with platforms like Dentrix and Eaglesoft. If you have a moment, visit dynaquest.ai and scroll down to hear two demo calls. You’ll hear the difference real-time responsiveness can make—and how patients respond when they feel taken care of, even after hours.

Let me know if you'd be open to a 15-minute demo. I’d be happy to show you how this can protect your time and strengthen your brand.

Also, sent this text, 15 minutes after the email:

Hi Dr. Cuomo, hope you had a great day! I saw that you had a chance to open our earlier email—thank you for that. I just sent over a more personalized message based on your practice and voicemail setup. Whenever you have a moment, I’d love for you to review it and let me know your thoughts. Have a great evening! – Rick Steel, DynaQuest.AI

Comments 2

Contact Log

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Contact History

Carl | 2025-05-28T23:14:11.242931+00:00

Text/SMS Sent message

Hi Gerard, it's Carl. We spoke briefly on Tuesday, and I also sent you an email and text after noticing your office's after-hours voicemail message. It sounds like when patients call Dr. Gerard Cuomo's after hours, they're not always able to leave a message or get a real person, even on the emergency line. That's a common concern for practices in Boca Raton, where ensuring every patient feels cared for, even outside of business hours, is a top priority. Empty chair time and missed opportunities can happen when patients can't connect instantly. Would you be open to a quick chat sometime next week to see how other practices are solving this to ensure every patient call is handled, and no opportunities are missed?

Rick Steel | 2025-05-22T21:41:05.055765+00:00

Call Voicemail

Dental Emergency: 561.542.1135. I called the emergency line as well. LDVM

Rick Steel | 2025-05-22T21:40:14.743452+00:00

Call Voicemail

LDVM

Rick Steel | 2025-05-20T19:58:01.622431+00:00

Call Spoke to lead

Contact Information

900 North West 13th Street

Boca Raton, Florida 33486

https://www.gcuomodds.com/

Timezone: EDT

Social Profiles

Specialization

Primary Type

Dentist

Specialized Services

Dentist Cosmetic dentist

Market Segment

Follower

Opening Hours

Google Places Data

Monday 8 AM–5 PM

Tuesday 8 AM–5 PM

Wednesday 8 AM–5 PM

Thursday 8 AM–5 PM

Friday Closed

Saturday Closed

Sunday Closed

{"Thursday": "8 AM–5 PM", "Friday": "Closed", "Saturday": "Closed", "Sunday": "Closed", "Monday": "8 AM–5 PM", "Tuesday": "8 AM–5 PM", "Wednesday": "8 AM–5 PM"}

Hours display improved - no JSON parsing required

Competitor Information

Name	Rating	Reviews	Revised Name
Christine M. Adams, DMD	4.8	17	Christine M. Adams, DMD
Rimer Stephen DDS	4.9	78	Rimer Stephen DDS
Melania Elsner	5.0	5	Melania Elsner

Email Campaign Status

Last Contact

2025-05-21T23:32:20.501Z

Interest Level

Unknown (None)

Email Opens

4 Last: 2025-05-22T02:48:16.133Z

Email Replies

Email Clicks

Campaign Status:

Lead Information

Gerard Cuomo

General Dentist

Call Timing Analysis

Office Manager

Dentist Direct

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CRM Data

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