Data Source:
csv+redis
DB ID: DQ2552A1
Lead ID: c4c58153-4713-44df-8ccb-e177cd700140
Mike Holm
Dentist
American River Dental
Lead Type: Dentist
Segment: Leader
4.8 stars from 540+ reviews
Call: 19163629247
SMS
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Call: (916) 226-4604
SMS
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Call Timing Analysis
🕐 Current time: Thursday, July 17, 2025 02:54 PM PDT
Available numbers: 19163629247 ? , (916) 226-4604 ?
Office Manager
📞 Contact office during business hours
Dentist Direct
📱 Direct contact with dentist
💡 Tips: Office managers are best reached after lunch during business hours. Dentists prefer calls within 3 hours after closing.
CRM Data
Last updated: 2025-07-16 08:32:19
Lead Owner:
Rick Steel
Audio Analysis & AI Tools
Pain & Opportunity Analysis
Contact Log
Add Contact Entry
Contact History
Rick Steel
|
2025-07-15T22:32:19.542903+00:00
Email
Sent message
Hi Mike,
I hope all’s well at American River Dental. I tried calling the office earlier today to touch base but just missed you.
I also held off reaching out last week because I know how busy things have been and that your team’s been a bit short-staffed. When you have a moment later this week or next, could you let me know a convenient time to reschedule our DynaQuest AI demo? I’ll happily work around whatever fits your calendar.
I’m excited to show you how our AI Receptionist can lighten the front-desk load, rescue after-hours cancellations, and convert more new-patient calls all in one quick session.
Thanks for your time, Mike. I look forward to connecting soon.
Warm regards,
Rick Steel
Business Development | DynaQuest.AI
📞 954-625-4175
✉️ rsteel@dqtsi.com
🌐 www.dynaquest.ai
Rick Steel
|
2025-07-15T22:27:57.383757+00:00
Call
Voicemail
Rick Steel
|
2025-07-15T22:27:56.698100+00:00
Call
Voicemail
tel:(916) 226-4604- This call is being recorded for quality insurance, then the phone rings and Amber and she said he is not available as of right now and transferred me directly to his VM. I left a message.
Rick Steel
|
2025-07-15T22:21:09.106482+00:00
Call
Voicemail
tel:19163629247- VM during Operations.
Rick Steel
|
2025-07-03T23:11:51.629921+00:00
Call
Voicemail
I called back later in the day, however I got their VM. I will follow up on Monday
Rick Steel
|
2025-07-03T23:11:21.422788+00:00
Email
Other
No problem, I know how hectic things get when the front desk is stretched thin. Situations like this are exactly when our DynaQuest AI Receptionist shines: it can handle multiple calls at once, making sure every patient is greeted promptly while you cover up front.
I’ll give you a quick call shortly to set a tentative day and time next week that works for you, and I’ll touch base again on Monday to confirm that the slot still fits your schedule.
Warm regards,
Rick Steel
Business Development | DynaQuest.AI
📞 954.625.4175
✉️ rsteel@dqtsi.com
🌐 www.dynaquest.ai
Rick Steel
|
2025-07-03T23:10:17.037879+00:00
Email
Other
Mike Gaide<mikeg@americanriverdental.com>
Rick Steel
Rick,
I'll need to push this to next week. I have two girls out up front so I am having to cover.
Thank you,
Mike Gaide
Office Manager
American River Dental
(916) 362-9247 ext. 125
Rick Steel
|
2025-07-02T21:10:52.300627+00:00
Call
Sent message
I spoke with the receptionist and she said she will leave a message with Mike and let him know I sent him the Zoom details and agenda for tomorrow call.
Rick Steel
|
2025-07-02T21:01:04.281100+00:00
Call
Call back later
Okay, based on the lead details, interaction history, and marketing information, here's a draft email for Rick Steel to send to Mike Holm at American River Dental.
**Channel:** Email
**Lead Stage:** WARM - PAIN VALIDATED (Demo Scheduled, but needs reinforcement of value)
**Desired Next Step:** Reinforce value and ensure attendance at demo by highlighting specific benefits tied to their likely pain points as a "Leader" practice.
**MESSAGE TEXT:**
Subject: A quick thought before tomorrow's demo, Mike
Hi Mike,
Looking forward to our chat tomorrow at 9 AM PST.
Knowing how busy American River Dental is (especially with all those great reviews!), I was reflecting on our conversation and wanted to quickly highlight how DynaQuest AI can specifically address the challenges of a high-volume practice like yours.
Specifically, we can show you how the AI:
* Instantly captures those after-hours cancellations, re-booking them automatically so those slots don't go to waste.
* Manages the high volume of calls, freeing up your front desk to focus on the patients in the office.
* Ensures every patient feels heard immediately, even when your team is tied up.
I think seeing those workflows in action will be especially relevant for American River Dental.
Here's the Zoom link again for tomorrow: \[Zoom Link]
See you then,
Rick
Rick Steel
|
2025-07-02T20:57:51.983690+00:00
Email
Sent message
Mike,
Thanks again for booking a demo tomorrow at 9:00 AM PST (12:00 PM EST). In 20-30 minutes, you’ll hear how our AI receptionist:
Answers every call, even after hours so late-night cancellations are rescued on the spot and re-booked directly into your practice-management system.
Converts expensive Google-Ads clicks: practices see 95 %+ answer rates and >60 % booking on answered calls.
Cuts no-shows by ≈ 35 % while freeing staff to focus on in-office care.
What we’ll cover
Discovery – quick questions so we tailor the demo to your workflows.
Live call simulation – hear the AI:
handle an after-hours cancellation and re-book instantly through your PMS, and
book a brand-new patient from a Google Ads call.
Impact & benchmarks – real numbers on revenue lift, time saved, and patient experience.
Implementation (2–4 weeks, three steps) – integrations, staff onboarding, go-live.
Next steps / Q&A – pricing, pilot options, and any concerns.
Please see below the details for the Zoom call tomorrow morning.
Rick Steel is inviting you to a scheduled Zoom meeting.
Topic: Zoom Demo Details_American River Dental
Time: Jul 3, 2025 12:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us06web.zoom.us/j/89970359706
Meeting ID: 899 7035 9706
---
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+13052241968,,89970359706# US
+19292056099,,89970359706# US (New York)
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Meeting ID: 899 7035 9706
Find your local number: https://us06web.zoom.us/u/kA4Cv0eEv
Rick Steel
|
2025-07-01T00:01:17.206287+00:00
Email
Voicemail
Zoom details email sent to Mike regarding our Demo call this Thursday July 3rd.
Rick Steel
|
2025-06-30T15:53:00.240543+00:00
Call
Booked Demo
9162264604 - called
transferred to coordinator
Dr Holm doesn't take phone calls
6-30: I called and spoke to the receptionist and asked to be speak to the coordinator Mike and the call went very well. Due to the notes saying Mike the coordinator was the one in charge that helped me out immensely. Call was recording and the DEMO was set for Thursday July 3rd, 2025 at 9:00 pm PST.
Both the coordinator and the Dr. have the first name Mike. Mike the coordinator who I have a demo with gave me his email address which is:
mikeg@americanriverdental.com
Rick Steel
|
2025-06-27T01:57:53.161458+00:00
Text/SMS
Sent message
Create text to client as well as email from AI
Rick Steel
|
2025-06-27T01:57:29.548403+00:00
Call
Voicemail
tel:19163629247- LL
Carl
|
2025-06-23T20:12:20.338717+00:00
Call
Voicemail
Carl
|
2025-06-23T20:12:19.726911+00:00
Call
Voicemail
Carl
|
2025-06-10T22:49:05.639314+00:00
Call
Voicemail
Recap
Carl from Dynasty AI introduced himself and explained the benefits of their AI solutions for dental practices, focusing on reducing no-shows, automating patient intake, and increasing revenue without adding stress to the team.
Carl provided his contact number for further discussions: 754-802-3017.
Carl
|
2025-06-02T20:41:49.584879+00:00
Call
Follow-up required
9162264604 - called
transfered to coordinator
Dr Holm doesn't take phone calls
Carl called to ask if Dr. Holmes was available but was informed that Dr. Holmes does not take phone calls.
Carl left a message regarding his interest in converting reading phones into booked appointments for dental practices.
Carl
|
2025-06-02T20:37:56.884616+00:00
Text/SMS
Sent message
Hi Mike, I know busy practices like American River Dental often start their day juggling callbacks from voicemail and missed calls—how is your team managing after-hours patient calls right now? Curious if that ever pulls focus from patient care during peak times. – Carl
Mike Manning
|
2025-05-22T21:59:14.983161+00:00
Text/SMS
Sent message
Mike, noticing after-hours calls may mean missed patients in Rancho Cordova. Are you using a service to capture those opportunities? - Mike Manning
Contact Information
10350 Coloma Road
Rancho Cordova, California 95670
Timezone: PDT
Social Profiles
Company Information
Industry
Office of Dentists
Revenue
1M-10M
Employees
01-Oct
Specialization
Primary Type
Dentist
Specialized Services
Dentist
Dental implants periodontist
Oral surgeon
Orthodontist
Teeth whitening service
Market Segment
Leader
Opening Hours
Google Places Data
Monday
7 AM–5 PM
Tuesday
7 AM–5 PM
Wednesday
7 AM–5 PM
Thursday
7 AM–5 PM
Friday
7 AM–2 PM
Saturday
Closed
Sunday
Closed
{"Thursday": "7 AM–5 PM", "Friday": "7 AM–2 PM", "Saturday": "Closed", "Sunday": "Closed", "Monday": "7 AM–5 PM", "Tuesday": "7 AM–5 PM", "Wednesday": "7 AM–5 PM"}
Hours display improved - no JSON parsing required
Competitor Information
| Name | Rating | Reviews | Revised Name |
|---|---|---|---|
| Dr. Michael Holm | 5.0 | 1 | Dr. Michael Holm |
| Kim Daniel DDS | 3.0 | 2 | Kim Daniel DDS |
| Kim Louis M K DDS | Kim Louis M K DDS |
Email Campaign Status
Last Contact
2025-06-13T00:45:58.524Z
Interest Level
Unknown (None)
Email Opens
0
Email Replies
0
Email Clicks
0
Campaign Status:
3Notification History
| Time | Event Type | Details |
|---|---|---|
| status |
{'status': (1, 3)}
|