Howard Ngo

Data Source: redis+csv

This data combines Redis cache and local CSV data.

DB ID: DQD25C09 Lead ID: 6fe1da2e-c566-4e33-9231-60fc48db6aab

Dentist

Smiles 4 Fairfax

Lead Type: Dental clinic

Segment: Leader

4.5 stars from 156+ reviews

Call: 17038656677

SMS

Email: howard@smiles4fairfax.com View on Google Maps

Call Timing Analysis

🕐 Current time: Saturday, May 31, 2025 03:28 AM EDT

Available numbers: 17038656677 ?

View Demo

AI-powered demo (using local systemprompt)

CRM Data

Last updated: 2025-05-23 07:42:20

Lead Owner: Rick Steel

Call Analysis: Not available

Status

Follow Up Date & Time

Next Steps

Comments 1

Email notification @ 6:55pm EST, 1 hour and 55 minutes after he closed.  5-15- VM/ I called the business line and it said, "you have reached us after hours, please call us back during normal business hours, if your experiencing a medical emergency, please call 911. Where is the dental care and patient care?

Email sent:
Hi Dr. Ngo,

I hope you're doing well. I recently called your office line and heard the after-hours voicemail:

“You have reached us after hours, please call us back during normal business hours. If you're experiencing a medical emergency, please call 911.”
Totally understandable—and very common. But here’s the reality:

For patients, especially those in pain or feeling anxious, that message can come across as cold, final, and dismissive.

They don’t hear, “We care and we’ll help you first thing tomorrow.”
They hear, “Try again later—if we answer.”
And for a first-time caller, that moment might be the difference between choosing your practice—or never calling back.

This is where DynaQuest.AI can help.
We provide a 24/7 AI receptionist that answers every patient call, even after hours. Instead of voicemail, they get:
Reassurance from a smart, friendly voice
Real-time scheduling based on your availability
Automatic rebooking for cancellations
Seamless integration with Dentrix, Eaglesoft, and more

It's not just about technology—it’s about showing patients you’re always listening, even when your office is closed.
If you're curious how it sounds, you can hear two real patient demo calls at dynaquest.ai (just scroll down a bit). I think you’ll see how much more personal and professional it feels.

Let me know if you'd be open to a 15-minute demo this week. Would love to show you what a difference this can make—for your patients and your brand.

Warm regards,
Rick Steel
Business Development | DynaQuest.AI
📞 954.625.4175
✉️ rsteel@dqtsi.com
🌐 www.dynaquest.ai

Comments 2

Contact Log

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Notes

Contact History

Rick Steel | 2025-05-22T21:42:20.247940+00:00

Call Voicemail

LDVM

Rick Steel | 2025-05-20T19:57:54.628258+00:00

Call Spoke to lead

Contact Information

11351 Random Hills Road

Fairfax, Virginia 22030

http://www.smiledesignnova.com/

Timezone: EDT

Social Profiles

Specialization

Primary Type

Dental clinic

Specialized Services

Dental clinic Cosmetic dentist Dental implants periodontist Dentist Emergency dental service Endodontist Teeth whitening service

Market Segment

Leader

Opening Hours

Google Places Data

Monday 8 AM–5 PM

Tuesday 8 AM–5 PM

Wednesday 8 AM–5 PM

Thursday 8 AM–5 PM

Friday 8 AM–5 PM

Saturday Closed

Sunday Closed

{"Thursday": "8 AM–5 PM", "Friday": "8 AM–5 PM", "Saturday": "Closed", "Sunday": "Closed", "Monday": "8 AM–5 PM", "Tuesday": "8 AM–5 PM", "Wednesday": "8 AM–5 PM"}

Hours display improved - no JSON parsing required

Competitor Information

Name	Rating	Reviews	Revised Name
Dr. Samuel Ham	5.0	3	Dr. Samuel Ham
Fairfax Dentistry	4.9	616	Fairfax Dentistry
Kim Matthew P DDS	5.0	1	Kim Matthew P DDS

Email Campaign Status

Last Contact

2025-05-30T00:33:11.013Z

Interest Level

Unknown (None)

Email Opens

1 Last: 2025-05-15T22:36:38.314Z

Email Replies

Email Clicks

Campaign Status:

Lead Information

Howard Ngo

Dentist

Call Timing Analysis

Office Manager

Dentist Direct

View Demo

CRM Data

Call Analysis

AI Message Prompt

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Phone Numbers