Lead Information

Dental Lead Details

Lead List Dashboard
Data Source: csv+redis
DB ID: DQF88F0D Lead ID: 3c706dd3-ad11-4986-aea0-d76890b739a0

Sevila Yee

General Dentist

Chinatown Family Dental

Lead Type: Dental clinic

Segment: Leader

4.5 stars from 82+ reviews

SMS

Call Timing Analysis

🕐 Current time: Thursday, July 17, 2025 04:41 PM CDT

Available numbers: 13128420888 ?

CRM Data

Last updated: 2025-07-04 04:38:07
Lead Owner: Carl
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Pain & Opportunity Analysis

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Contact History

Carl | 2025-07-03T18:38:07.832796+00:00
Email Sent message
Hi Dr. Yee, Carl here from DynaQuest.ai. I know you're out of the office until mid-July, but wanted to quickly follow up on our conversation from a few weeks ago about managing front desk interruptions and after-hours calls. Many busy practices like yours in Chinatown find that the morning rush of voicemails can really pull the front desk away from patients who are already in the office. Does that resonate with your team at all? I'd be happy to connect when you get back to discuss. We specialize in helping dental offices turn unanswered calls into booked appointments and refill last-minute cancellations—especially during after-hours—so your chairs stay full and productive without adding stress to your team. Is improving that area something your practice is currently looking into? I’d love to offer you a free 10-minute personalized demo at a time that works best for you. You can call me directly at 754-802-3017 to schedule your demo. Looking forward to connecting! Best regards, Carl DynaQuest.ai 754-802-3017
Carl | 2025-07-03T18:36:33.980881+00:00
Call Follow-up required
Carl is awaiting Dr. Ye's return in mid-July to discuss decision-making matters. Recap Carl inquired about Dr. Ye's availability and was informed she is out of town until mid-July. Carl confirmed that Dr. Ye is the only decision maker for the matter at hand. Tasks Carl needs to follow up with Dr. Ye in mid-July to discuss the pending decisions.
Carl | 2025-06-24T22:10:01.257032+00:00
Call Voicemail
Carl | 2025-06-24T22:10:01.024019+00:00
Call Voicemail
Carl | 2025-06-24T22:10:00.829606+00:00
Call Voicemail
Carl | 2025-06-19T21:11:15.538065+00:00
Email Sent message
Hi, My name is Carl, and I’m reaching out from DynaQuest.ai. We specialize in helping dental offices turn unanswered calls into booked appointments and refill last-minute cancellations—especially during after-hours—so your chairs stay full and productive without adding stress to your team. Is improving that area something your practice is currently looking into? I’d love to offer you a free 10-minute personalized demo at a time that works best for you. You can call me directly at 754-802-3017 to schedule your demo. Looking forward to connecting! Best regards, Carl DynaQuest.ai 754-802-3017
Carl | 2025-06-19T21:10:56.489596+00:00
Email Sent message
Hi, My name is Carl, and I’m reaching out from DynaQuest.ai. We specialize in helping dental offices turn unanswered calls into booked appointments and refill last-minute cancellations—especially during after-hours—so your chairs stay full and productive without adding stress to your team. Is improving that area something your practice is currently looking into? I’d love to offer you a free 10-minute personalized demo at a time that works best for you. You can call me directly at 754-802-3017 to schedule your demo. Looking forward to connecting! Best regards, Carl DynaQuest.ai 754-802-3017
Carl | 2025-06-16T23:20:24.967826+00:00
Email Sent message
Subject: Following up: Quick question about patient calls at Chinatown Family Dental Hi Dr. Yee, Hope you're having a good week. I gave your office a call yesterday, and your receptionist mentioned you were with a patient, so I didn't want to interrupt. I'm following up on my previous message about how busy things can get with incoming calls at Chinatown Family Dental, especially with your commitment to patient satisfaction and prompt emergency care. Many successful practices in Chicago find that handling a high volume of calls, or dealing with after-hours voicemails, can sometimes be a challenge for the front desk, pulling them away from patients who are right there in the clinic. When patient calls come in during busy periods or after hours, what's typically the biggest headache that creates for your team or for patient experience? Best, Carl
Carl | 2025-06-16T23:18:24.579200+00:00
Call Spoke to lead
spoke to receptionist said thet Dr is unavailable she is with patient. Dr. Sevilla Yee was contacted regarding decision-making at Chinatown Family Dental, but no specific updates were provided. Recap Carl attempted to reach Dr. Sevilla Yee to discuss decision-making at Chinatown Family Dental. The call did not yield any specific updates or decisions. Tasks email veried email
Carl | 2025-06-13T20:16:21.646863+00:00
Call Voicemail
Carl emphasized the need for better patient care after hours, criticizing the current voicemail system. Recap Carl raised concerns about the voicemail system at Chinatown Family Dental, stating it does not provide adequate patient care, especially for those in pain or needing to book appointments. Tasks Carl needs to explore alternative after-hours communication options to improve patient care.
Carl | 2025-06-11T21:12:07.502781+00:00
Call Follow-up required
Dr. Sevilla will call Carl after hours regarding Chinatown Family Dental. Recap Carl confirmed he will call Dr. Sevilla after hours regarding Chinatown Family Dental. Tasks Carl needs to call Dr. Sevilla after hours.
Carl | 2025-06-10T23:42:37.494537+00:00
Call Spoke to lead
carl | 2025-05-31T01:32:37.807533+00:00
LinkedIn No answer
unclaimed Linked in page
Carl | 2025-05-29T01:03:56.169431+00:00
Call Follow-up required
Spoke to the receptionist and said to email the offer to office@chinatownfamilydental.com. Dr. Yee is with a patient now. emil is different at the lean info dryee@chinatownfamilydental.com
Carl | 2025-05-28T23:08:10.889357+00:00
Call Spoke to lead
spoke to receptionist and said to email offer at office@chinatownfamilydental.com dr. Yee is with patient nopw.
Carl | 2025-05-22T23:30:22.606403+00:00
Text/SMS Sent message
Hi Sevila, it's Carl. Hope you're having a good week at Chinatown Family Dental. I was thinking about how busy your front desk must get, especially with all the calls coming in and voicemails piling up. It's tough to give patients in the chair your full attention when the phone's constantly ringing, or to chase down after-hours calls. Many practices in Chicago are finding new ways to handle those calls so their team can focus on patient care. How are you currently managing your phone lines, especially during those super busy times or after hours?

Contact Information

238 West Cermak Road

Chicago, Illinois 60616

Timezone: CDT

Social Profiles

Company Information

Industry

Office of Dentists

Revenue

0-1M

Employees

01-Oct

Specialization

Primary Type

Dental clinic

Specialized Services

Dental clinic Cosmetic dentist Teeth whitening service

Market Segment

Leader

Opening Hours

Google Places Data
Monday 9 AM–7 PM
Tuesday 10 AM–7 PM
Wednesday 10 AM–7 PM
Thursday 9 AM–7 PM
Friday 9 AM–2 PM
Saturday Closed
Sunday Closed
{"Thursday": "9 AM–7 PM", "Friday": "9 AM–2 PM", "Saturday": "Closed", "Sunday": "Closed", "Monday": "9 AM–7 PM", "Tuesday": "10 AM–7 PM", "Wednesday": "10 AM–7 PM"}
Hours display improved - no JSON parsing required

Competitor Information

Name Rating Reviews Revised Name
Dr. Sevila Yee-Schiml 5.0 1 Dr. Sevila Yee-Schiml
Caring Dental - Dr. Ronald Cheng, D.D.S. 2.6 5 Caring Dental - Dr. Cheng
Caring Dental - Chinatown Caring Dental - Chinatown

Email Campaign Status

Last Contact

2025-05-29T23:02:22.173Z

Interest Level

Unknown (None)

Email Opens

5 Last: 2025-05-30T02:06:22.025Z

Email Replies

0

Email Clicks

0

Campaign Status:

3