Didier Guillaume

Data Source: csv

This data is from the local CSV file only.

DB ID: DQksBpqc

Dentist

Astoria Dentistry

Lead Type: Dentist

Segment: Leader

4.8 stars from 148+ reviews

Call: 14046096898

SMS

Call: 16786406393

SMS

Email: drg@astoriadentistryllc.com View on Google Maps

Call Timing Analysis

🕐 Current time: Saturday, June 14, 2025 03:20 AM EDT

Available numbers: 14046096898 ? , 16786406393 ?

View Demo

Interactive product demonstration

Watch Video

Explanatory video content

CRM Data

Last updated: 2025-06-10 09:11:33

Lead Owner: Rick Steel

Audio Analysis & AI Tools

Analysis Type

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Additional Context (Optional)

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Status

Follow Up Date & Time

Next Steps

Comments 1

Comments 2

Today, 5-14, I called the competitor Buckhead Dental Health and spoke with Kat.  They do have services they do not cater to and would be open to a referral fee for services they refer out. Currently they do not get compensated for these services:

Buckhead Dental Center
Located in: Peachtree Square Shopping Center
Address: 2282 Peachtree Rd, Atlanta, GA 30309
Phone: (404) 603-8350
Hours: Wednesday	8 AM–4 PM/ Thursday	8 AM–4 PM/ Friday	Closed/ Saturday	Closed/ Sunday	Closed/ Monday	8 AM–4 PM/ Tuesday	8 AM–4 PM

Do not do dentures 
Periodontal pockets deeper than 7mm indicate advanced periodontal disease, often requiring more aggressive treatment, including surgical intervention. This is because pockets of this depth are associated with significant bone loss, potential tooth instability, and a higher likelihood of needing more extensive treatment, such as surgery, etc/ She said the point of contact I would need to  contact is Deb: deb@brookhavendentalassociates.com

I spoke with Kat who said they are actually currently looking into these services, "we have been looking into it- AI services" Good timing

spoke with front desk Suzy from Astoria Dentistry @12:50pm EST wED 5-14, she left a message with detailed feedback and I told her to let him know I would contact him by 315pm EST once the office closes.

5-15: "Please hold while I connect you", again """""", after the call does not connect after ______ seconds, then our AI agent takes over. Oh wow someone answered after hours interesting.....  I will send email to Deb that I prepared.

5-16: Email to Deb was sent, please see below:

Hi Deb,
I hope you're doing well. I had the pleasure of speaking with Kat yesterday and she was extremely helpful and gave me great insight into your practice. She mentioned a couple of scenarios you don’t currently handle, such as denture cases and patients with periodontal pockets deeper than 7mm—signs of advanced disease often requiring surgical intervention.
That’s where we come in.
Our AI-powered referral network connects your practice with trusted nearby providers. When you refer a patient you can't service, your office earns a referral fee. It’s a simple way to turn lost opportunities into new revenue while ensuring patients still receive high-quality care.
But that’s only part of what we offer.
Daily Dental Scenario:
It’s 8:00 AM—phones are ringing, patients are walking in, and your team is already behind.
Now picture last night at 11:17 PM: a patient called to cancel. They hit voicemail. No reschedule. No follow-up. That slot? Still empty.
Voicemail is not patient care.
Patients call when it works for them—often after hours.
Voicemail lets them cancel but can’t rebook.
Callbacks go unanswered. Frustration builds.
And you lose what matters most: revenue, trust, and time to help.
DynaQuest AI flips that.
Our 24/7 AI receptionist answers, reassures, and rebooks in real time, fully integrated with Dentrix, Eaglesoft, and other major dental platforms. No extra staff. No missed chances.
Practices using our AI save 15+ admin hours per month and drastically reduce no-shows—all while delivering a seamless experience patients love.
Since you operate three locations, the impact could be even greater in helping you streamline operations and maximize revenue. 
Kat mentioned that you're currently exploring solutions like this and may be speaking with other providers. That makes perfect sense—this is an important decision, and the right partner can make a major impact.
I'd love to offer you a free demo so you can see it in action.  Are you available tomorrow in the morning, afternoon or evening? Looking forward to connecting.
Rick Steel 
Business Development/ Client Services Manager
DynaQuest.AI 
P: 954.625.4175
E: rsteel@dqtsi.com| www.dynaquest.ai

Pain & Opportunity Analysis

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Notes

Contact History

Rick Steel | 2025-06-09T23:11:33.073242+00:00

Text/SMS Sent message

Hi Dr. Guillaume, this is Rick Steel. I just tried calling you to let you know that the final proposal is currently being reviewed for approval by our board. It will be sent to you by the end of business day tomorrow. Let me know if you have any questions in the meantime.

Rick Steel | 2025-06-09T23:10:16.666393+00:00

Call Voicemail

I called DR. GUILLAUME to let him know that the proposal will be approved and sent by end of business day tomorrow.

Rick Steel | 2025-06-09T22:23:53.862386+00:00

Call Booked Demo

Rick Steel | 2025-06-02T22:36:55.962750+00:00

Text/SMS Sent message

sent follow up text again:

Rick Steel | 2025-06-02T22:33:32.399212+00:00

Text/SMS Sent message

I texted the client as he asked me to last Friday. Waiting on his reply.

Rick Steel | 2025-05-29T21:30:38.182977+00:00

Call Follow-up required

Dr. Guillaume answered my call respectively and he said he was on the phone with his wife planning a trip to a funeral due to a family member passing away. I gave my condolences and he said to please call him back mid next week.

Rick Steel | 2025-05-29T21:29:17.545038+00:00

Text/SMS Sent message

Texted Dr.'s cell

Rick Steel | 2025-05-28T15:39:57.402556+00:00

Text/SMS Sent message

I sent them a reply and said " Hello, this message is for Dr. Guillaume. Please let him know this is Rick Steel.

Rick Steel | 2025-05-28T15:38:25.563143+00:00

Call Voicemail

tel:14046096898- I called the landline service of Dr. Guillaume during work hours at 11:32am, however it went to voicemail. I did received a text message from the business after my call which says, "Thank you for calling Astoria Dentistry! We are currently unavailable or on another line. Please text us the reason for your call and we will get back to you as soon as possible."

Rick Steel | 2025-05-28T15:32:40.270842+00:00

Email Follow-up required

Below is the follow up email. Hi Deb, I hope your week is going well. I wanted to follow up on the email I sent earlier this month (below) after speaking with Kat. I understand you're currently evaluating services like ours, and we’d love to present you with a customized demo so you can see exactly how DynaQuest AI works in real-world dental office scenarios—especially for a multi-location practice like yours. This would give you the opportunity to compare quality, functionality, pricing, and long-term benefits directly against other solutions you may be reviewing. Our goal is simply to provide clarity and help you make the most informed decision for your team and patients. I’ve reattached the original message here for your convenience. Let me know if Thursday at 12 PM EST still works for a quick walkthrough—or feel free to propose another time that’s easier for you. Looking forward to connecting soon. Best regards, Rick Steel Business Development / Client Services Manager DynaQuest AI 📞 954.625.4175 📧 rsteel@dqtsi.com 🌐 www.dynaquest.ai

Rick Steel | 2025-05-28T15:32:14.086253+00:00

Call Follow-up required

I spoke with Karen and told her on the 15th of May I spoke with Nat and she provided me Deb's email address. Karen was able to text Deb directly and let her know that I am resending the email so it is easier for her to find. Karen was very helpful. I copied the team on the follow up email so they know what to do when they are in a similar situation.

Rick Steel | 2025-05-20T22:22:23.050974+00:00

Call Spoke to lead

Contact Information

2233 Peachtree Road

Atlanta, Georgia 30309

astoriadentistryllc.com

Timezone: EDT

Social Profiles

Specialization

Primary Type

Dentist

Specialized Services

Dentist

Market Segment

Leader

Competitor Information

Name	Rating	Reviews	Revised Name
Apixi Dental			Apixi Dental
Pure Dental Health	4.6	1766	Pure Dental Health
Buckhead Dental Center	4.7	243	Buckhead Dental Center

Lead Information